Product Warranty

Thank you for your interest in Jingray’s Jewelry products.
All Jingray’s Jewelry products are under a 1-year Warranty, which covers any defects in material or workmanship.
This 1-year Warranty applies to physical goods, and only for physical goods, purchased from Jingray’s Jewelry and Amazon.
What does this 1-year Warranty cover?
During the 1-year Warranty period, Jingray’s Jewelry will replace products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
Jingray’s Jewelry will replace the product at no charge, using new or refurbished replacement parts.
What do you have to do?
To obtain the warranty service, you must first contact us at cs@jingrays.com to determine the problem and the most appropriate solution for you.